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Frequently Asked Questions

Frequently Asked Questions

Ceramic Decor

  • What your showroom hours?
  • How do I order samples online?
  • Where do you deliver to?
  • Can you help me install the tiles I buy?
  • Do you rent tools?
  • Do you cut tile for a fee?

Tile Basics

  • What are the basic types of tile?
  • What is the glazing on a ceramic tile?
  • Are unglazed tiles as stain-resistant as glazed tiles?
  • What makes up the colour of the glaze?
  • What is a porcelain tile?
  • Are porcelain and ceramic tiles environmentally friendly?
  • What is natural stone?
  • Why can’t wall tiles be installed on the floor?
  • Does the temperature of the oven affect the hardness of the glaze?

Types of Tile

  • Ceramic Tiles
  • Porcelain Tiles
  • Mexican Saltillo Paver
  • Marble
  • Slate
  • Travertine
  • Granite
  • Wall Tiles
  • Kitchen Backsplash Tiles

 

    Aesthetics

    • How do you choose the colour of the tile?
    • What aesthetic features other then colour should be considered, prior to choosing a tile?
    • How do you choose an installation pattern?

    Glossary

    • Monnocottura
    • Thinset
    • P.E.I Rating
    • Listello

    Installation

    • Can ceramic tile be installed directly over wood sub floors, such as: OSB (oriented strand board), plywood, particle board, masonite and other composed lumber sheeting?
    • What are the construction requirements for installing ceramic tile directly over plywood?
    • Can tile be installed over existing ceramic tiles?
    • Under what conditions can tile be installed directly over vinyl and underlay?
    • Why do installation costs vary depending on the material that is being installed?
    • Why does the shower sill need to be a solid piece, such as marble?

    Installation Patterns

    • Straight
    • Diagonal
    • Brick Pattern
    • French Pattern
    • Opus
    • Romano
    • Graal Pattern
    • Castelvetro
    • Pinwheel

    Grout

    • What is the average size of a floor joint?
    • Will grout stain?
    • What can be done to cut down on potential grout staining?
    • What does a grout protector do?
    • How can grout haze, or a thin film of grout residue, be removed from tile?
    • What aesthetic effects will the grout colour that closely matches the tile, have on the area?
    • Under what circumstances do you use sanded and un-sanded grout?

    Finishing Edges

    • What are the most common trims used for floor tiles?
    • How do you finish off the top edge of a cut-tile base when the clay body is objectionable?
    • What are edge trims?
    • Where can vinyl and metal trims be used?
    • What is a threshold?

    Maintenance

    • How do you clean ceramic or porcelain tiles?
    • Why are soaps not recommended?
    • Why are steel wool type pads not recommended?
    • Should vinegar and water be used?
    • What is the most important step in maintaining a glazed tile?
    • How do you clean natural stone?
    • Is porcelain resistant to abrasions?

    Repairs

    • Can previous tiles be removed easily when installing a new tile floor?
    • Can single tile be removed without breaking the surrounding ones?

    Exterior Tiles

    • Does water and frost damage porcelain tiles?
    • Can slate be installed outdoors?

     

      Durability

      • What does PEI rating refer to?

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      Ceramic Decor

      Telephone: 1.877.836.8453Email: info@ceramicdecor.com
      987 York Rd. Guelph, Ontario

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