What your showroom hours?

We are open from Monday - Wednesday & Friday 8am to 5:30pm, Thursdays 8am to 8pm and Saturday from 9am to 4pm with the exception of holidays. For more details visit our contact page.

Can I order samples online?

Samples are completely FREE of charge with pick-up. Delivery options are available upon request and subject to shipping fees. After you submit your request, a member of our team will be in touch to arrange pick-up of your samples.

Where do you deliver to?

We offer free delivery in Guelph. For any other location please contact us for a shipping estimate. 

Can you help me install the tiles I buy?

We have a variety of DIY guides that you can read on our site to help you with the basics for tile installation and we also offer in-store seminars on tile installation for more detailed lessons.

If you would like to hire someone to install your tiles visit our preferred contractors list, we have done some screening and have a working relationship with the contractors on this page.

Do you rent tools?

We rent our wet saws for a nominal fee much lower than other rental stores. If you purchase your tile from Ceramic Decor you are able to borrow a score and break tile cutter and nippers free of charge.

Do you cut tile for a fee?

Ceramic Decor can cut your tiles for you. All tiles need to be marked by you in the exact way that you want them cut with either pencil or construction crayon. We charge a nominal fee for cuts.